Welcome to Aura. This Shipping Policy describes how we handle the processing, shipping, and delivery of your orders placed through our website https://gwaleauraproject.web.app.
All orders are processed within 1–2 business days after receiving your payment confirmation. Orders are not shipped or delivered on weekends or public holidays.
Delivery time depends on your location. Typically, it takes 5 to 10 business days for your order to reach you after dispatch.
Shipping charges (if applicable) will be calculated and displayed at checkout before you make the payment.
Once your order is shipped, you will receive a tracking ID via email or SMS to monitor your shipment status through our courier partner’s website.
While we strive to ensure timely delivery, delays may occur due to unforeseen circumstances such as logistics issues, weather conditions, or incorrect address information. In such cases, we’ll keep you informed.
Currently, Aura ships only within India. International shipping is not available at this time.
If you have any questions or concerns about shipping, please contact us at:
Email: support@aura.in
Phone: +91-XXXXXXXXXX